2025 Career Opportunities - Sales and Admin Agent | Cape Wine Academy | Johannesburg | Jobs in Gauteng at Managed People Solutions
| Job Title: | Sales and Admin Agent | Cape Wine Academy | Johannesburg | Gauteng |
| Company: | Managed People Solution |
| Job Reference: | Admin |
| Category: | Retail |
| Location: | Johannesburg, ZA |
| Employment Type: | Full Time |
| Date Posted: | 2025-04-09 |
| Closing Date: | 2025-05-12 |
| Salary: | ZAR 125000 - 220000 per year |
Sales and Admin Agent | Cape Wine Academy | Johannesburg | Gauteng - Job Description
2025 Career Opportunities - Sales and Admin Agent | Cape Wine Academy | Johannesburg | Jobs in Gauteng at Managed People Solutions
Introduction
Cape Wine Academy is looking for a dynamic and service-oriented Sales and Admin Agent to join our team in Gauteng. We’re seeking someone who is passionate about people, confident in communication, and eager to contribute to a growing and respected brand in the wine education space.
About the Company
We’re seeking someone who is passionate about people, confident in communication, and eager to contribute to a growing and respected brand in the wine education space.
Responsibilities
- All incoming queries will be navigated based on the category of the query and in an efficient and effective manner.
- These queries include email, website and telephonic queries. When an incoming query pertains to interest in a course.
- An infographic on how the booking process works is sent together with the brochure for the course and follow up communication is timeously handled.
- Persuasive selling for all queries to guide and convince potential students and clients to book for courses.
- Actively advancing the sales pipeline to encourage sales.
- Detailed segmentation by channel, client and student accompanied by strategic action plans to be implemented in targeted areas.
- Mapping of potential clients and students and possible leads, together with an action plan of executing on this. Effective relationship management is required with students and clients.
- Of which any queries are dealt with effectively and efficiently. Ensure timely and accurate communication of relevant information to both the CWA team and external stakeholders, including clients, prospective students, and partners.
- Effective management of all relevant incoming and acquired data, ensuring that relevant insights and learnings are drawn and put into action plans. Includes the analysis of sales-out transactional data and industry data sources revealing wine consumption trends and consumer behaviour patterns.
- Effort to ensure that you are kept up to date with all the trends taking place in the liquor, and more specifically within the wine industry.
- Ensure that the facilitation, invigilation and hosting of events is always executed in terms of current trends within the market and best practice standards.
- Daily and weekly tracking of current sales vs. targeted sales.
- Including but not limited to general administrative tasks such as requesting invoices, POs, and report requests, while ensuring internal emails are responded to within 24 hours.
- Administrate all agreements including but not limited to Independent Contractor Agreements and License Agreements for CWA Africa.
Required Qualifications
- Grade 12
- Tertiary Education:
- communication management, or customer relations.
- CWA Courses or another Wine Certification.
- 3 years administration experience.
- 3 years’ experience within a customer service role, 3 years’ Sales experience.
- 5 years administration experience, 5 years’ experience within a customer service role, 5 years’ Sales experience.
